Crowdfunded Smart Luggage Company Implodes In Wake of Airline Bans

Don't cross your fingers for a refund.

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Bluesmart

Bluesmart, the smart luggage startup buoyed by , has just met an unfortunately if not entirely unpredictable end. Following a series of bans from multiple airlines that prohibit the use of "smart" luggage with irremovable batteries out of fire concerns, Bluesmart is shutting down, stopping production, ending all warranty support, and no longer offering replacements or refunds.

It's bad timing for Bluesmart customers since, , the company had , which came with a number of improvements, but not the removable battery that would be required to comply with airlines' new rules.

Bluesmart's intellectual property and other "intangible assets" are being sold to as part of the liquidation process that will try to scare up funds to pay off the company's creditors. Customers who have not received their product can file a claim, but backers often end up at the bottom of the food chain and will have to cross their fingers and hope for scraps. Indiegogo, meanwhile, .

Bluesmart lays out the grim state of affairs this way in :

  • Bluesmart is no longer manufacturing, promoting or selling any products.
  • Bluesmart servers and apps will be maintained for several months from today. No immediate changes to the Bluesmart user experience are expected at this time, although functionality or service quality will be reduced in the future.
  • Warranty support is no longer available for Bluesmart products.
  • How-to information and troubleshooting can still be requested by emailing
  • Returns or replacements of Bluesmart products will no longer be accepted or refunded by our Support Team. If you believe you have a potential claim against the company, please file a claim via this link:
  • Customers or contributors to the crowdfunding campaign who have not received product may review the process to file a claim here:

    This is not a unique situation in the slightest. Last year, a e-ink iPhone case that raised a million dollars cratered after discovering that Apple would not approve the material it was made out of. And don't forget the $9 million dollar failure of this electronic credit card. Also the enormous $34 million dollar failure of the Lily Drone.

    Another one bites the dust.

    Source: via

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